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I need a refund. What do I do?

If goods have not yet been despatched then we will be happy to cancel your order and refund in full. Please see our Cancellation Policy for more details

Should you wish to return goods to us for a refund, please see our Returns Policy

When and if the return of goods is agreed, we will refund all monies agreed as soon as the returned goods are received and inspected.

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R H Hall are market leaders in the supply of catering equipment and the UK’s largest independent supplier. We have 40 years’ experience and now represent over 100 top brands in this specialist marketplace. R H Hall are the sole distributors for Maestrowave, Sharp, Smeg, iWave, Simply Stainless and Crown Verity. We have over 10,000 specialist catering related equipment items available to order online at genuine manufacturer direct purchasing terms and should you require any assistance with product selection/advice, delivery, installation/commissioning & after sales please don’t hesitate to contact our highly experienced sales team. We specialise in Stainless Steel Kitchens, Commercial Ovens, BBQ equipment, High Speed Grills, Bar Equipment, Beverage Equipment, Catering Equipment, Combination Steamers, Commercial Cleaning, Commercial Laundry, Commercial Microwave Ovens, Commercial Refrigeration, Domestic Appliances, Domestic Microwaves, Food Preparation, Food Service Equipment, Foodservice Solutions, Healthcare/Medical Catering Solutions, Hygiene, Modular Stainless Steel & Fabrication, Outdoor Catering, Ovens - Ranges, Steaming, Pizza & Potato, Panini/Contact Grills, Storage & Handling and Vending Solutions. We are an accredited NHS Supply Chain and ESPO Contract 98 supplier