We think it’s fair to say that there isn’t much we don’t know about catering equipment and the foodservice industry. Our considerable experience and expertise has been built up from being within the business for almost 40 years. Today we are the largest independent catering equipment supplier in the UK and we are continually developing the products and services we offer, making us a truly nationwide ‘one stop’ catering equipment supplier. This growth has been achieved by listening to you, our customers, placed at the forefront of the market. We pride ourselves on understanding and anticipating the needs of our customers, providing catering solutions for tomorrow’s needs – today.
Our philosophy is clear, to provide all sectors of the industry with an unparalleled premium buying experience – providing best name brands, an extensive product range, guaranteed stock availability and dedicated teams of knowledgeable staff to provide unbiased professional buying advice, all backed by a nationwide service, spare parts and technical support second to none.
Premium Brands and Premium Service
In all we represent over 100 top brands, equating to over 10,000 products all available on a free next day delivery service. You can rest assured that when you purchase from us you get premium brands and a premium service, but without the premium price – we give you the very best buying terms in the industry whatever the size of your order, and you can be certain of no hidden extras, our terms are transparent, they are what they say they are! You also get to buy peace of mind – we have a nationwide network of R H Hall approved distributors, so no matter where you are there is one of our distributors nearby to offer you further sound advice, product demonstrations, immediate supply and reliable after sales service.
Our professional team, both in house and within our network of over 1,400 nationwide appointed dealers, can offer unbiased advice to help enhance or expand a customer’s business, based upon what we believe is the best and latest up to the minute solution for your needs. And if there isn’t one…well, then we’ll develop one! Our R and D team, based within our new Development Kitchen, will work alongside each customer to develop a bespoke, unique solution – a real recipe for success. Whether it’s a one off piece of equipment or whether it’s a tailored catering equipment solution on a larger scale for a National Account requirement then we really are your ‘one stop shop’ for catering equipment, you need look no further.
We can also draw upon expertise from the valuable relationships we have with our approved business partners. We are extremely proud to work with some of the best brands in commercial catering equipment – we are the exclusive distributor of Sharp Professional Microwave Ovens for the UK and Eire and also hold exclusive distributorships for Smeg Professional Ovens, Maestrowave Catering Equipment, iWave® Automated Foodservice Solutions, Simply Stainless range of fully collapsible/expandable fabrication and Crown Verity Professional Barbecue Systems.
Our recently acquired Fabrications Division also boasts a modern and fully equipped 15,000 square foot British factory for bespoke projects. Please visit www.rhhallfabrications.com for more details.
R H Hall continues to work on evolving our products and services to ensure we deliver against your expectations and we continue to invest in our business and further our commitment to you, our customers.
Our Product Integrity
We always advocate that you should select the best products you can afford and in these challenging times, it’s no different. Many cheaper imports are flooding into the UK and it can be tempting to go down this route, but unknowingly to many, a lot of this equipment doesn’t have any product conformity standards. We insist on this and urge you to do so too. In fact, our investment into the integrity of our products runs into tens of thousands of pounds a year – but we don’t pass this cost onto you our customer – we believe it has to be a given – we want to ensure we offer the best and safest products possible.
• ISO accreditation since 1999 – hold ISO 9001:2008
• In line with government recommendations, our own brands comply with the current RpHS legislation
• A member of the B2B Compliance in line with the Government’s WEEE directive since 2008. All our exclusive/key brands are 100% WEEE compliant
• European Standards – including CE conformity for the new iWave® system
Investment for the future of the industry
R H Hall is a firm believer in supporting the foodservice industry, both now and for the future. We support a number of professional bodies including the Craft Guild of Chefs, Microwave Technologies Association, Foodservice Consultants Society International, Catering Equipment Suppliers Association, Hospital Caterers Association and Health Estates and Facilities Management Association, plus we are a main sponsor of the Cost Sector Catering Awards.
We also work in partnership with a number of major food companies and suppliers helping us to ensure we keep abreast of industry trends and maintain our position at the forefront of product innovation. Our state of the art Development Kitchen was borne specifically for this reason – working together in partnership with our customers and business partners we can not only provide the right equipment but a complete business solution too. The 2,500 sq ft dedicated facility offers a valuable hands-on environment to develop new menus and concepts.
The Development Kitchen has played host to a number of industry, including ‘Cook Live’ demonstrations and foodservice seminars – many top development chefs from around the UK have now experienced this centre of excellence. Future plans include ‘cook-off’ competitions, new product launches, product training and continued food menu development. The centre is open to all within the industry – so please let us know if you would like to use this facility.
Our Mission to You
We promise to:
• Listen to your needs and offer professional advice according to your catering requirements
• Work with you to provide solutions for future projects and concepts
• Provide you with the correct specification to cater for your immediate and future plans
• Meet your budgets, expectations and deliver on time
• Maintain equipment to ensure reliability and consistency
• Provide you with the ultimate foodservice equipment buying experience